SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2008-7279

The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass intended access restrictions and access tickets of arbitrary customers via unspecified vectors.

MEDIUM 6.5EPSS 1.01%

Does this matter?

Lower severity and a low EPSS score (1.01%). Track it; it rarely justifies an emergency change on its own.

Description

The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass intended access restrictions and access tickets of arbitrary customers via unspecified vectors.

CVSS 2.0
6.5 MEDIUMAV:N/AC:L/Au:S/C:P/I:P/A:P
EPSS
1.01% probability · 63th percentile
Public exploits
None in Exploit-DB
CISA KEV
Not listed
Weakness
CWE-264
Affected
otrs/otrs
Source
cve@mitre.org
EPSS trend
0%3%5%26 October 2026: 1.01%26 October 202626 October 2026

EPSS 1.0% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.