{"id":"CVE-2026-48210","url":"https://www.cyber-defence.io/tools/cve/CVE-2026-48210","generatedAt":"2026-10-28T07:25:07.466Z","title":"An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI.","description":"An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend\n\nThis issue affects OTRS 2026.3.1","published":"2026-05-31T22:16:55.000Z","lastModified":"2026-07-22T07:10:00.000Z","status":"Analyzed","sourceIdentifier":"security@otrs.com","cvss":{"version":"3.1","score":5.7,"severity":"MEDIUM","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N"},"cwe":["CWE-200","CWE-269"],"affected":["otrs/otrs"],"epss":{"score":0.00248,"percentile":0.1601,"date":"2026-10-27","history":[]},"kev":{"listed":false},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"low","text":"Lower severity and a low EPSS score (0.25%). Track it; it rarely justifies an emergency change on its own."},"changes":[],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2026-09/","tags":["Mitigation","Vendor Advisory"],"source":"security@otrs.com"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2026-48210","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}