{"id":"CVE-2026-48209","url":"https://www.cyber-defence.io/tools/cve/CVE-2026-48209","generatedAt":"2026-10-28T03:25:56.481Z","title":"An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket…","description":"An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened.\n\nThis issue affects OTRS:\n\n  *  7.0.x\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected","published":"2026-06-01T04:16:23.000Z","lastModified":"2026-07-22T07:10:00.000Z","status":"Analyzed","sourceIdentifier":"security@otrs.com","cvss":{"version":"3.1","score":7.1,"severity":"HIGH","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N"},"cwe":["CWE-79","CWE-116"],"affected":["otrs/otrs"],"epss":{"score":0.00219,"percentile":0.12243,"date":"2026-10-26","history":[]},"kev":{"listed":false},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"high","text":"High impact if exploited, but EPSS currently rates exploitation as unlikely (0.22%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit."},"changes":[],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2026-08/","tags":["Vendor Advisory"],"source":"security@otrs.com"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2026-48209","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}