{"id":"CVE-2026-111676","url":"https://www.cyber-defence.io/tools/cve/CVE-2026-111676","generatedAt":"2026-10-28T01:02:25.123Z","title":"Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler.","description":"Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.","published":"2026-10-16T18:17:50.000Z","lastModified":"2026-10-16T22:17:22.000Z","status":"Deferred","sourceIdentifier":"disclosure@vulncheck.com","cvss":{"version":"4.0","score":5.3,"severity":"MEDIUM","vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M"},"cwe":["CWE-639"],"affected":[],"epss":{"score":0.00251,"percentile":0.16308,"date":"2026-10-26","history":[{"date":"2026-10-17","score":0.00251,"percentile":0.15324}]},"kev":{"listed":false},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"low","text":"Lower severity and a low EPSS score (0.25%). Track it; it rarely justifies an emergency change on its own."},"changes":[{"kind":"new","label":"New CVE","at":"2026-10-16T18:17:50.000Z","detail":{"score":"5.3","severity":"MEDIUM","publishedAt":"2026-10-16T18:17:50.337Z"},"summary":"New CVE, medium severity (CVSS 5.3)."}],"references":[{"url":"https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374","source":"disclosure@vulncheck.com"},{"url":"https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350","source":"disclosure@vulncheck.com"},{"url":"https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor","source":"disclosure@vulncheck.com"},{"url":"https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint","source":"disclosure@vulncheck.com"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2026-111676","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}