{"id":"CVE-2024-57728","url":"https://www.cyber-defence.io/tools/cve/CVE-2024-57728","generatedAt":"2026-10-28T03:23:10.405Z","title":"SimpleHelp Path Traversal Vulnerability","description":"SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.","published":"2025-01-15T23:15:10.000Z","lastModified":"2026-06-17T08:13:59.000Z","status":"Analyzed","sourceIdentifier":"cve@mitre.org","cvss":{"version":"3.1","score":7.2,"severity":"HIGH","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H"},"cwe":["CWE-59","CWE-22"],"affected":["simple-help/simplehelp"],"epss":{"score":0.64468,"percentile":0.99231,"date":"2026-10-26","history":[{"date":"2026-09-25","score":0.64664,"percentile":0.99216}]},"kev":{"listed":true,"dateAdded":"2026-04-24","dueDate":"2026-05-08","knownRansomwareCampaignUse":"Known","notes":"Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.\nhttps://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57728"},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"urgent","text":"Known to be exploited in the wild (CISA KEV, CISA remediation deadline 8 May 2026). Treat as an emergency change: patch or isolate now, then hunt for prior compromise."},"changes":[{"kind":"epss","label":"EPSS jump","at":"2026-09-25T00:00:00.000Z","detail":{"to":0.64664,"from":0.06982,"percentile":0.99216},"summary":"EPSS moved from 7.0% to 64.7% probability of exploitation in the next thirty days."}],"references":[{"url":"https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier","tags":["Vendor Advisory"],"source":"cve@mitre.org"},{"url":"https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/","tags":["Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728","tags":["US Government Resource"],"source":"134c704f-9b21-4f2e-91b3-4a467353bcc0"},{"url":"https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/","tags":["Technical Description"],"source":"134c704f-9b21-4f2e-91b3-4a467353bcc0"},{"url":"https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce","tags":["Third Party Advisory"],"source":"134c704f-9b21-4f2e-91b3-4a467353bcc0"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2024-57728","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}