{"id":"CVE-2020-1779","url":"https://www.cyber-defence.io/tools/cve/CVE-2020-1779","generatedAt":"2026-10-27T23:42:32.152Z","title":"When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information.","description":"When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.","published":"2021-02-08T11:15:13.000Z","lastModified":"2026-06-17T03:02:23.000Z","status":"Modified","sourceIdentifier":"security@otrs.com","cvss":{"version":"3.1","score":4.9,"severity":"MEDIUM","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N"},"cwe":["CWE-200"],"affected":["otrs/ticket forms"],"epss":{"score":0.01004,"percentile":0.62729,"date":"2026-10-26","history":[]},"kev":{"listed":false},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"low","text":"Lower severity and a low EPSS score (1.00%). Track it; it rarely justifies an emergency change on its own."},"changes":[],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2020-17/","tags":["Broken Link"],"source":"security@otrs.com"},{"url":"https://otrs.com/release-notes/otrs-security-advisory-2020-17/","tags":["Broken Link"],"source":"af854a3a-2127-422b-91ae-364da2661108"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2020-1779","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}