{"id":"CVE-2020-1772","url":"https://www.cyber-defence.io/tools/cve/CVE-2020-1772","generatedAt":"2026-10-27T21:19:31.214Z","title":"It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords.","description":"It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.","published":"2020-03-27T13:15:15.000Z","lastModified":"2026-06-17T03:02:22.000Z","status":"Modified","sourceIdentifier":"security@otrs.com","cvss":{"version":"3.1","score":7.5,"severity":"HIGH","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N"},"cwe":["CWE-155"],"affected":["otrs/otrs","opensuse/backports sle","opensuse/leap","debian/debian linux"],"epss":{"score":0.01597,"percentile":0.75584,"date":"2026-10-26","history":[]},"kev":{"listed":false},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"high","text":"High impact if exploited, but EPSS currently rates exploitation as unlikely (1.60%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit."},"changes":[],"references":[{"url":"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html","tags":["Mailing List","Third Party Advisory"],"source":"security@otrs.com"},{"url":"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html","tags":["Mailing List","Third Party Advisory"],"source":"security@otrs.com"},{"url":"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html","tags":["Mailing List","Third Party Advisory"],"source":"security@otrs.com"},{"url":"https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html","tags":["Mailing List","Third Party Advisory"],"source":"security@otrs.com"},{"url":"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html","source":"security@otrs.com"},{"url":"https://otrs.com/release-notes/otrs-security-advisory-2020-09/","tags":["Patch","Vendor Advisory"],"source":"security@otrs.com"},{"url":"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html","tags":["Mailing List","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html","tags":["Mailing List","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html","tags":["Mailing List","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html","tags":["Mailing List","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html","source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://otrs.com/release-notes/otrs-security-advisory-2020-09/","tags":["Patch","Vendor Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2020-1772","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}