{"id":"CVE-2020-15487","url":"https://www.cyber-defence.io/tools/cve/CVE-2020-15487","generatedAt":"2026-10-27T23:42:48.011Z","title":"Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria() function in the protected/models/Ticket.php file.","description":"Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria() function in the protected/models/Ticket.php file. By modifying the folder GET parameter, it is possible to execute arbitrary SQL statements via a crafted URL. Unauthenticated remote command execution is possible by using this SQL injection to update certain database values, which are then executed by a bizRule eval() function in the yii/framework/web/auth/CAuthManager.php file. Resultant authorization bypass is also possible, by recovering or modifying password hashes and password reset tokens, allowing for administrative privileges to be obtained.","published":"2020-09-30T18:15:22.000Z","lastModified":"2026-06-17T02:56:44.000Z","status":"Modified","sourceIdentifier":"cve@mitre.org","cvss":{"version":"3.1","score":9.8,"severity":"CRITICAL","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H"},"cwe":["CWE-89"],"affected":["re-desk/re\\"],"epss":{"score":0.0369,"percentile":0.89628,"date":"2026-10-26","history":[]},"kev":{"listed":false},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"high","text":"High impact if exploited, but EPSS currently rates exploitation as unlikely (3.69%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit."},"changes":[],"references":[{"url":"https://labs.f-secure.com/advisories/redesk-v2-3-multiple-issues/","tags":["Exploit","Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://www.re-desk.com/download-help-desk-software.html","tags":["Vendor Advisory"],"source":"cve@mitre.org"},{"url":"https://labs.f-secure.com/advisories/redesk-v2-3-multiple-issues/","tags":["Exploit","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://www.re-desk.com/download-help-desk-software.html","tags":["Vendor Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2020-15487","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}