{"id":"CVE-2019-16949","url":"https://www.cyber-defence.io/tools/cve/CVE-2019-16949","generatedAt":"2026-10-27T23:44:59.288Z","title":"A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address).","description":"An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address). This POST request can be modified to change the message as well as the end recipient of the message. The e-mail address will have the same domain name and user as the product allotted. This can be used in phishing campaigns against users on the same domain.","published":"2019-11-13T18:15:11.000Z","lastModified":"2026-06-17T02:23:01.000Z","status":"Modified","sourceIdentifier":"cve@mitre.org","cvss":{"version":"3.1","score":6.5,"severity":"MEDIUM","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N"},"cwe":["CWE-20"],"affected":["enghouse/web chat"],"epss":{"score":0.00783,"percentile":0.55734,"date":"2026-10-26","history":[]},"kev":{"listed":false},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"low","text":"Lower severity and a low EPSS score (0.78%). Track it; it rarely justifies an emergency change on its own."},"changes":[],"references":[{"url":"https://mjlanders.com/2019/11/07/multiple-vulnerabilities-found-in-enghouse-zeacom-web-chat/","tags":["Exploit","Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://mjlanders.com/2019/11/07/multiple-vulnerabilities-found-in-enghouse-zeacom-web-chat/","tags":["Exploit","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2019-16949","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}