{"id":"CVE-2019-14994","url":"https://www.cyber-defence.io/tools/cve/CVE-2019-14994","generatedAt":"2026-10-28T23:58:42.035Z","title":"The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from…","description":"The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.","published":"2019-09-19T15:15:15.000Z","lastModified":"2026-06-17T02:19:28.000Z","status":"Modified","sourceIdentifier":"security@atlassian.com","cvss":{"version":"3.1","score":7.5,"severity":"HIGH","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N"},"cwe":["CWE-22"],"affected":["atlassian/jira service desk"],"epss":{"score":0.05876,"percentile":0.9317,"date":"2026-10-27","history":[]},"kev":{"listed":false},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"high","text":"High impact if exploited, but EPSS currently rates exploitation as unlikely (5.88%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit."},"changes":[],"references":[{"url":"http://packetstormsecurity.com/files/154574/Jira-Service-Desk-Server-And-Data-Center-Path-Traversal.html","tags":["Third Party Advisory","VDB Entry"],"source":"security@atlassian.com"},{"url":"https://jira.atlassian.com/browse/JSDSERVER-6517","tags":["Issue Tracking","Vendor Advisory"],"source":"security@atlassian.com"},{"url":"https://samcurry.net/analysis-of-cve-2019-14994/","tags":["Broken Link"],"source":"security@atlassian.com"},{"url":"https://seclists.org/bugtraq/2019/Sep/39","tags":["Mailing List","Third Party Advisory"],"source":"security@atlassian.com"},{"url":"http://packetstormsecurity.com/files/154574/Jira-Service-Desk-Server-And-Data-Center-Path-Traversal.html","tags":["Third Party Advisory","VDB Entry"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://jira.atlassian.com/browse/JSDSERVER-6517","tags":["Issue Tracking","Vendor Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://samcurry.net/analysis-of-cve-2019-14994/","tags":["Broken Link"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://seclists.org/bugtraq/2019/Sep/39","tags":["Mailing List","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2019-14994","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}