{"id":"CVE-2019-14749","url":"https://www.cyber-defence.io/tools/cve/CVE-2019-14749","generatedAt":"2026-10-28T21:29:55.213Z","title":"CSV (aka Formula) injection exists in the export spreadsheets functionality.","description":"An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.","published":"2019-08-07T17:15:12.000Z","lastModified":"2026-07-10T18:20:36.000Z","status":"Modified","sourceIdentifier":"cve@mitre.org","cvss":{"version":"3.0","score":8.8,"severity":"HIGH","vector":"CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H"},"cwe":["CWE-1236"],"affected":["enhancesoft/osticket"],"epss":{"score":0.09612,"percentile":0.95454,"date":"2026-10-27","history":[{"date":"2026-09-21","score":0.07669,"percentile":0.94405},{"date":"2026-09-22","score":0.09612,"percentile":0.95258}]},"kev":{"listed":false},"exploits":{"count":1,"verified":true,"firstPublished":"2019-08-12","source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[{"edbId":47225,"kind":"exploit","title":"osTicket 1.12 - Formula Injection","url":"https://www.exploit-db.com/exploits/47225","sourceUrl":"https://gitlab.com/exploit-database/exploitdb/-/blob/main/exploits/php/webapps/47225.txt","file":"exploits/php/webapps/47225.txt","published":"2019-08-12","added":"2019-08-12","updated":"2019-08-12","author":"Aishwarya Iyer","type":"webapps","platform":"php","port":80,"verified":true,"codes":["CVE-2019-14749"],"tags":null,"aliases":null,"applicationUrl":"http://www.exploit-db.comosTicket-v1.12.zip","screenshotUrl":null,"referenceUrl":null}]},"verdict":{"level":"urgent","text":"A public exploit is published in Exploit-DB (verified) and the impact is high, while EPSS rates exploitation at 9.6%. Anyone can run this; patch or mitigate before the next change window and check exposed instances for signs of use."},"changes":[],"references":[{"url":"http://packetstormsecurity.com/files/154004/osTicket-1.12-Formula-Injection.html","tags":["Third Party Advisory","VDB Entry"],"source":"cve@mitre.org"},{"url":"https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249","tags":["Patch","Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.10.7","tags":["Release Notes","Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.12.1","tags":["Release Notes","Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://www.exploit-db.com/exploits/47225","tags":["Third Party Advisory","VDB Entry"],"source":"cve@mitre.org"},{"url":"http://packetstormsecurity.com/files/154004/osTicket-1.12-Formula-Injection.html","tags":["Third Party Advisory","VDB Entry"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249","tags":["Patch","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.10.7","tags":["Release Notes","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.12.1","tags":["Release Notes","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://www.exploit-db.com/exploits/47225","tags":["Third Party Advisory","VDB Entry"],"source":"af854a3a-2127-422b-91ae-364da2661108"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2019-14749","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}