{"id":"CVE-2019-14748","url":"https://www.cyber-defence.io/tools/cve/CVE-2019-14748","generatedAt":"2026-10-29T02:05:04.615Z","title":"The Ticket creation form allows users to upload files along with queries.","description":"An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.","published":"2019-08-07T17:15:12.000Z","lastModified":"2026-07-10T18:20:36.000Z","status":"Modified","sourceIdentifier":"cve@mitre.org","cvss":{"version":"3.0","score":5.4,"severity":"MEDIUM","vector":"CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N"},"cwe":["CWE-79","CWE-434"],"affected":["enhancesoft/osticket"],"epss":{"score":0.02733,"percentile":0.86025,"date":"2026-10-27","history":[]},"kev":{"listed":false},"exploits":{"count":1,"verified":true,"firstPublished":"2019-08-12","source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[{"edbId":47224,"kind":"exploit","title":"osTicket 1.12 - Persistent Cross-Site Scripting via File Upload","url":"https://www.exploit-db.com/exploits/47224","sourceUrl":"https://gitlab.com/exploit-database/exploitdb/-/blob/main/exploits/php/webapps/47224.txt","file":"exploits/php/webapps/47224.txt","published":"2019-08-12","added":"2019-08-12","updated":"2019-08-12","author":"Aishwarya Iyer","type":"webapps","platform":"php","port":80,"verified":true,"codes":["CVE-2019-14748"],"tags":"Cross-Site Scripting (XSS)","aliases":null,"applicationUrl":"http://www.exploit-db.comosTicket-v1.12.zip","screenshotUrl":null,"referenceUrl":null}]},"verdict":{"level":"high","text":"A public exploit is published in Exploit-DB (verified), so the technical barrier is gone even though the severity is medium and EPSS is 2.7%. Treat it as high on anything reachable from the internet."},"changes":[],"references":[{"url":"http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html","tags":["Exploit","Third Party Advisory","VDB Entry"],"source":"cve@mitre.org"},{"url":"https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba","tags":["Patch","Release Notes","Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.10.7","tags":["Release Notes","Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.12.1","tags":["Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://www.exploit-db.com/exploits/47224","tags":["Exploit","Third Party Advisory","VDB Entry"],"source":"cve@mitre.org"},{"url":"http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html","tags":["Exploit","Third Party Advisory","VDB Entry"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba","tags":["Patch","Release Notes","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.10.7","tags":["Release Notes","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.12.1","tags":["Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://www.exploit-db.com/exploits/47224","tags":["Exploit","Third Party Advisory","VDB Entry"],"source":"af854a3a-2127-422b-91ae-364da2661108"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2019-14748","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}