{"id":"CVE-2019-11537","url":"https://www.cyber-defence.io/tools/cve/CVE-2019-11537","generatedAt":"2026-10-28T20:28:15.852Z","title":"In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an…","description":"In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.","published":"2019-04-25T19:29:01.000Z","lastModified":"2026-07-10T18:20:36.000Z","status":"Modified","sourceIdentifier":"cve@mitre.org","cvss":{"version":"3.0","score":6.1,"severity":"MEDIUM","vector":"CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N"},"cwe":["CWE-79"],"affected":["enhancesoft/osticket"],"epss":{"score":0.04622,"percentile":0.91649,"date":"2026-10-27","history":[]},"kev":{"listed":false},"exploits":{"count":1,"verified":true,"firstPublished":"2019-04-25","source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[{"edbId":46753,"kind":"exploit","title":"osTicket 1.11 - Cross-Site Scripting / Local File Inclusion","url":"https://www.exploit-db.com/exploits/46753","sourceUrl":"https://gitlab.com/exploit-database/exploitdb/-/blob/main/exploits/php/webapps/46753.txt","file":"exploits/php/webapps/46753.txt","published":"2019-04-25","added":"2019-04-25","updated":"2019-05-02","author":"AkkuS","type":"webapps","platform":"php","port":80,"verified":true,"codes":["CVE-2019-11537"],"tags":"File Inclusion (LFI/RFI)","aliases":null,"applicationUrl":"http://www.exploit-db.comosTicket-v1.11.zip","screenshotUrl":null,"referenceUrl":null}]},"verdict":{"level":"high","text":"A public exploit is published in Exploit-DB (verified), so the technical barrier is gone even though the severity is medium and EPSS is 4.6%. Treat it as high on anything reachable from the internet."},"changes":[],"references":[{"url":"https://github.com/osTicket/osTicket/pull/4869","tags":["Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.12","tags":["Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://pentest.com.tr/exploits/osTicket-v1-11-XSS-to-LFI.html","tags":["Exploit","Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://www.exploit-db.com/exploits/46753","tags":["Exploit","Third Party Advisory","VDB Entry"],"source":"cve@mitre.org"},{"url":"https://www.exploit-db.com/exploits/46753/","tags":["Exploit","Third Party Advisory","VDB Entry"],"source":"cve@mitre.org"},{"url":"https://github.com/osTicket/osTicket/pull/4869","tags":["Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.12","tags":["Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://pentest.com.tr/exploits/osTicket-v1-11-XSS-to-LFI.html","tags":["Exploit","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://www.exploit-db.com/exploits/46753","tags":["Exploit","Third Party Advisory","VDB Entry"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://www.exploit-db.com/exploits/46753/","tags":["Exploit","Third Party Advisory","VDB Entry"],"source":"af854a3a-2127-422b-91ae-364da2661108"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2019-11537","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}